Now Hiring - Inside Sales in Rock Hill, SC

• Description:

MSI-Forks; a world leader in fork arm manufacturing is adding an Inside Sales position to join our team. The position will provide support in all phases of the sales process. The position will help manage and provide superior customer support to our existing accounts, as well as identify, analyze and develop new business opportunities in the material handling equipment industry.

Candidates must be able to communicate well with customers, internal managers and co-workers at all levels. Candidates should also have the technical acumen to be able to learn and present technical products, processes and applications.

Summary:

• The position is responsible for maintaining and expanding our established base of accounts, as well as creating new customers by doing the following:

Responsibilities include:

• Daily calls (25-50) on targeted customers and opportunities. Must be comfortable making and receiving phone calls.
• Follow-up on new and existing customers to discuss their needs, answer questions, and identify solutions
• Provide quotes, process new orders and verify lead time requirements
• Emphasizing product features based on analyses of customers' needs and on technical knowledge of product capabilities and limitations.
• Handle sales calls and emails inquires.
• Developing new business opportunities while supporting existing customer needs
• Identify target prospects
• Turn prospects into customers.
• Assist in creating and developing marketing and promotional tools
• Achieve sales and gross profit goals
• Provide follow-up information
• Ability to create lasting customer relationships

Position Requirements:

• Strong communication and customer support
• Articulate and comfortable making cold calls to targeted customers
• Excellent negotiating skills to close sales
• Computer literacy and proficiency in Microsoft Office Suite
• Experience with ERP software (SAP, Epicor, etc.) a plus.

Salary:

• Competitive salary

Benefits:

• Health, dental, and life insurance
• 21 days Paid holidays

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years

Shift:

• 8 hour shift

Supplemental pay types:

• Bonus pay

Weekly day range:

• Monday to Friday

Work setting:

• Office

Experience:

• Inside sales: 3 years (Preferred)

Work Location: One location